Frequently Asked Questions
- 01
The only difference between the Monthly, Quarterly and Biannual plan is the pricing. All plans come with the same features, monitors, release info any many other perks, so you’ll enjoy the same great benefits no matter which one you choose.
The main difference is that the longer the plan, the lower the cost per month, helping you save more when you commit to a Quarterly or Biannual plan!
- 02
Sparkles Notify is based in Malaysia, so our member base is primarily in MY. However, we do monitor over 200+ sites, both local and global, covering regions such as SG, TH, PH, TW, HK, AU, VN, US and UK 🎉
We have members from SG, TH, PH, HK, VN, AU, and the US, so you can make friends from around the world 💫
- 03
We strive to keep our release information up to date with regular updates as soon as new releases are announced 🚀
We cover Pokémon, Pop Mart, Sneakers, Concerts, Collectibles, Luxury information and many more
All types of release information will be provided in detail so you do not have to worry about where to start and which to buy.
- 04
All you have to do is having a Discord account and you will redirect to our Discord group after a membership is purchased, all the monitors, release information, exclusive contents will be provided in our Discord group 😎
- 05
We offer comprehensive guides and resources to help newcomers, including tips for identifying valuable releases and navigating the process of purchasing.
🤗 We do have a 24/7 customer support which able to help you with your concerns at anytime!
- 06
- 07
We do not offer any free trials at the moment, but we do provide during special occasions. It's best to join our Discord group to stay updated.
You can join our Discord server below ⤵️
- 08
We don’t typically offer promo codes because we believe that great things speak for themselves hence no discount needed. However, on special occasions, we might have exclusive offers!
Stay updated by following us on our social media 🚀
- 09
Yes, of course!
We understand that everyone needs changes from time to time! You can upgrade or downgrade your membership plan at any time before your next billing cycle begins. Simply open a ticket in our Discord and our staff will be happy to assist you with the process.